Do I complain to SEPTA or the Center City district about this one?

Notice the ridiculous amount of gravel in the shelter? Just behind the camera is this massive pothole crater, which has been there since the first snowstorm in early February.

I call 311 to report it every few days, and then a cone gets placed in it and run over a few hours later. When it fills with water, the passengers waiting in the bus shelter get a massive spray of runoff and gravel every time a car plows through. I'm honestly surprised no one has blown a tire on it yet.