Philly.com:

 MY CONCERN is with SEPTA.

Why won't the buses come to the curb?

They are stopping in the middle of the street. They won't let the step down for the elderly.

I'm starting to have knee problems. I ask the driver to let down the step, and they reply, what for, you can climb the step.

That's not all, but some of them, especially the women drivers, are the worst.

I think they need anger-management classes to deal with the public.

Lila Beckett, Philadelphia

I can almost guarantee that the busses aren't pulling all the way to the curb because someone is parked in the tail end of the bus zone.

As for not letting the step down, I'd get the driver's name and the bus number and complain to management each time it happened.